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The Smile Center New Patient Guide

Thanks for booking an appointment! We can’t wait to welcome you to Smile Center family. Here’s what you can expect when you arrive:

A 5-Star Patient Experience

At Check In

“I was really nervous about going to the dentist, but I was greeted by an amazing lady in the front who did everything to make me relax.”

– CJ W.

In the Dentist’s Chair

“The entire visit was great. I didn’t experience any pain or discomfort during the entire procedure. Now I see why they have been around for a long time, they truly like what they do and they have experienced dentists that care.”

– Gloria M.

At Check Out

“Great place. They worked patiently clearing my insurance and helping with payments on anything my insurance did not cover. I am a nervous dental patient and they helped me get comfortable and relaxed.”

– Tommy R.

5 Pro Tips to Make Your Visit the Best Ever:

1. Confirm your appointment!

We require a confirmation for each appointment. Please respond to confirmation texts, emails and/or calls in a timely manner to ensure you don’t lose your place on our schedule. If we aren’t able to reach you, we may need to reschedule your appointment.

2. If you can’t make it, please let us know.

We get it—life happens! If you’re unable to make your appointment, simply respond to the confirmation email or text you receive, please give us a call. We’ll be happy to help you reschedule your appointment to a more convenient time.

3. Complete your New Patient Form in advance.

Want to minimize your wait time when you arrive? Fill out your New Patient Form now, plus upload photos of your insurance card (if applicable) so we can verify your benefits in advance! Get started here.

4. Don’t stress!

From the treatment you receive to the cost of your care, our goal is to make every aspect of your experience at our office truly five stars. Our team is kind, helpful and does their best to ease your concerns every step of the way.

5. Don’t let cost get in the way!

Our flexible financing options fit any budget or any credit score. We’ll walk you through every detail with full transparency to ensure you are able to get the treatment you need at a price you can afford. Plus, we offer a Price Match Guarantee*, so you can rest assured that our prices are fair and affordable.

Want to learn more about dental & orthodontic care? Check out the blog of our sister brand, Jefferson Dental!

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*Price Match Guarantee applies to cash-pay patients only. Does not apply to exams, x-rays and basic cleaning. Patients must present an original copy of a competitor treatment plan dated within 30 days of the price match request from a licensed dentist in the San Antonio area. There may be an additional cost if our diagnosis and treatment plan is different from the competitor’s diagnosis and treatment plan. For qualified procedures, price match discount cannot exceed 10% below our Dental Savings Plan member pricing .